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FAQ

Here are some of the most commonly asked questions we receive. Don’t see the answer you’re looking for? Please reach out to us at 503-691-1628 or fill out the form on this page. A member of our friendly, knowledgeable team will be happy to help you.

Does Crowley’s have a showroom? Is it open to the public?

Yes, we have a modest showroom designed specifically with you in mind. From color selections and edge details to joint quality and backsplash options, our showroom is truly an experience in itself. Call us to schedule a time to come and see it.

Can I select my granite slabs?

Yes. In fact, we strongly encourage you to view and select your slabs. We do this for two reasons:

  1. Finding the perfect granite slab is an exciting experience, and you should have the opportunity to actually select it in person. After all, the slab will become a conversation piece for years to come.
  2. Samples don’t always represent the actual slab, and we want you to know exactly what is going to be installed in your kitchen.

What is the “cost per square foot”?

Cost per square foot can be a deceiving measurement for the cost of a granite or quartz countertop. With innumerable color selections, edge selections, sink options, and your specific layout, the cost can vary wildly.

As such, we are reluctant to give a blanket cost per square foot. But if you really need an idea of what it costs, an average kitchen will run $8,500 - $9,000 for all labor and materials.

Are 3cm (1-¼”) stone counters better than 2cm (3/4”) stone counters? What’s the real difference?

Because 3cm (1-¼”) stone counters are thicker than their 2cm (3/4”) counterparts, they are stronger. But that doesn’t mean 3cm counters are necessarily better. When installed correctly, either thickness is plenty strong for your kitchen counter.

The differences between the two are really cosmetic. Almost all 2cm (3/4”) counters are laminated on the finished edge, meaning the granite appears to be 4cm (1-½”) thick. When placed next to a 3cm edge, it actually appears thicker.

A common concern and deciding factor is the backsplash thickness. Many people consider a 3cm backsplash too thick and disproportionate to the counters. Additionally, the real deciding factor often comes down to material availability.

What is the difference between granite and quartz? Which is better?

There are three main differences:

  1. Granite is “quarried,” which means it is cut out of the ground and is truly natural. Quartz is “engineered,” meaning it is a combination of crushed quartz crystals and a bonding resin.
  2. Granite is porous and must be “maintained.” In other words, a sealer must be applied periodically to resist staining. Quartz is non-porous and maintenance free thanks to its unique engineering process.
  3. Granite can withstand the extreme and sustained heat of any kitchen scenario (i.e. griddles, crock-pots, and hot dishes out of the oven or off the stove). Quartz is also heat resistant but cannot withstand the sustained heat of griddles and crock-pots.

As to which is better, it really depends on what you want in a kitchen counter. You may want the unmatched, natural beauty and selection of granite or the worry free, maintenance free aspect of quartz. You can cut on both and they both will add value and usability to your kitchen like no other product on the market.

To learn more about the differences between granite and quartz and to help you decide which best suits your style, budget, and needs, download our Free Granite & Quartz Material Guide

How long will it take to get my kitchen counters installed?

Crowley’s is unique in that we guarantee a six-day turn-around from template to installation. For example, if we were to template your kitchen on Monday, it would be installed the following Tuesday - guaranteed!

Learn more about our process

Fill out the form below and a member of our friendly, knowledgeable team will be happy to help you.